Signs handle the big stuff. Wifi, house rules, checkout, they’re posted where guests can’t miss them. But signs can’t cover everything, and the questions that don’t fit on a sign still land in my inbox: where to eat, when quiet hours actually start, who to call if something breaks at 11 PM, whether the dog is allowed on the couch.
That’s the gap a welcome book closes. Not another sign, one guide that holds everything else.
What’s actually in it
Thirteen to fourteen pages covering wifi, house rules, local recommendations, and emergency contacts, plus a wifi QR code setup guide and a step-by-step walkthrough for editing it yourself. It’s built in Canva, so every field is already unlocked and ready to click: names, dates, wifi info, house rules, your own photos if you want them in there.
Two versions, because not every property is the same
I built this as two complete, ready-to-ship books: one pet-friendly, one not. Neither is a stripped-down version of the other with a page you’re supposed to delete. Whichever matches your property, you open that Canva link and it’s already built out in full.
Print it, screen it, or both
Some hosts print it and leave it in a binder on the counter. Some display it on a tablet by the door. Some just send the PDF to guests before check-in. I’ve done all three depending on the property, and the file works for whichever one guests actually use.
If you’ve already got the core signs handled, this is the next layer. The signs answer what guests ask the most. The welcome book answers everything else, before they have to ask at all.